1997 through 2009
The Spa Specialist ,Havenmade inc.
Start here if you
looking to buy a spa
copyright 2003 through 2009 The Spa Specialist, Havenmade inc. Spas.
if you are shopping for a spa Apr 22nd, 2007, 7:43pm
Constant updates (Aug 20 2008)
I have done more to
stop people from buying problematic hot tubs than any other
earth. (Each time you see a link, click on it and read. It can
save you thousands of dollars.)
Over 10,000,000 people have read our site my
book and our Q and A. That is having an
impact on hot tub sales. I am glad that the word is out on hot
tub companies and the games they play on consumers who are not aware of
the sales tactics and just plain nonsense used to convince people to
Shopping for a quality spa at a hot tub store, is far more difficult
than searching for the cause of existence in old rocks. Every
where you go, they have the "best spas". So, you know that
someone is not truthful.
An educated consumers is a better consumer and the consumers will
buy quality, because they understand quality. In the
beginning most of our Haven buyers were engineers, because they do
understand the physical world and that gives them an advantage over the
We cause people to stop, look and wait to make an informed
There has never
been a case of "wolves in sheep's clothing" more than in the present
condition of the spa industry. There are many people who will
tickle your ears with what they know you want to hear in order to sell
you something, but an ethical person tells the truth as best as they
When you consider that most spas are substandard (way below my minimum
standards), and the most expensive ones from the large corporations are
real flashy products with no strength, you can understand why these
salespeople really don't like me, and will lie, slander, libel and do
anything to stop us. But the truth is I am fighting the monster of lies
deception in the Hot Tub industry and it is everywere, with spa
companies sharing new ways to fool people into believing their spas are
"quality". The end result is a lot of broken down hot tubs in
people's back yards.
The "problem" they have is our positive reputation record with all
consumers and our customers. We really do care about other
people, and our relationship and responsibility to them. It is
not about money, and if it were ever a choice of ethics over money,
then I would stop if the only way to stay in business was to cut value
in our products and mislead as these other companies do.
It is not ethical to sell some substandard product to other human
beings and to do so with statements like: "This is the best spa made."
The fact is, the best spa made today is the Super Custom Magnum spas
from Haven. There is nothing that even approaches that spa from
any other hot tub company. So, if they are telling you that they "have
the best spas", it is a direct lie. Our lowest end models are far
better than their "high end". http://www.spaspecialist.com/Cameo_SilvercreekGold.html
Most all of the Internet forums are run by Hot Spring Sales
people, and you will get the worst information from those sites.
Because Hot Spring is the worst value today and has been for
about 10 years as they keep cutting the quality and making them pretty.
But they do have the highest profits because of consumer